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Patient Services Officer
Community Mental Health, Mental Health Service Group, Townsville
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Exciting opportunities available now with the |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV693045 |
| Closing date | 06-Oct-2026 |
| Job duration | |
| Contact person | Sara Chivers |
| Contact details | (07) 4433 8144 Access the National Relay Service |
About your employer
Townsville Hospital and Health Service is a leading tertiary and referral service providing high-quality healthcare to North Queensland communities. We offer a supportive and collaborative environment where you can expand your expertise, build leadership capability, and access ongoing education and professional development opportunities.
With modern healthcare facilities, strong university partnerships, flexible work options, and the opportunity to enjoy a relaxed North Queensland lifestyle, Townsville HHS is a great place to build a rewarding career.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Base salary range: $81,649 to $90,801 p.a.
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus a range of salary packaging options to increase take-home pay
- Flexible working arrangements may be available
About your opportunity
In this role, you will provide exceptional customer service and administrative support to patients, their families and the public. As a key member of the administrative team, you will contribute to the effective delivery of patient-focused services through the coordination of patient administration processes, accurate data management and collaborative teamwork. You will utilise your communication, organisational and problem-solving skills to support efficient service delivery and positive patient experiences.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Sara Chivers on (07) 4433 8144.
Applications close: Tuesday, 6 October 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
