The Senior Revenue Assurance Officer is a key position that provides support to the Manager, Revenue Assurance & Improvement in the delivery of the Private Practice Assurance Program to facilitate organisational revenue goals for clients within Children’s Health Queensland. As well as assisting the Manager in providing revenue advice to a wide-range of stakeholders that ensures both compliant practices and the maximisation of Own Source Revenue.

Job details

About the Role

In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Maintain up to date knowledge and interpret legislative frameworks of private practice revenue policies, procedures and guidelines including new developments, legislation and industry standards.
• Coordinate consultant on-boarding for providers with a signed Granted Private Practice Agreement with Medicare and health insurers to ensure their ability to claim benefits for privately electing patients.
• Provide technical revenue advice in relation to own source revenue and high-level support to clients within and external to CHQHHS.
• Extract raw data, prepare, conduct and record testing results as part of the Private Practice Assurance Program as directed by the Manager, Revenue Assurance & Improvement.
• Identify information needs and respond to stakeholder requests for information by appropriately gathering, sourcing and analysing information and producing reports as requested.
• Co-ordinate, manage, prioritise and maintain the official email account for CHQ Revenue Assurance.
• Assist with the implementation of any recommendations proposed as a result of findings generated from the Private Practice Assurance Program.
• Assist with any other ad-hoc projects or requirements as directed by the Manager, Revenue Assurance & Improvement.
• Develop, deliver & evaluate resources and materials that promote the accurate and effective generation of own source revenue.
• Maintain well-developed technical skills including the use of Microsoft Office applications, HBCIS, ESM, MediRecords and other hospital specific systems, which assist with the provision of administrative support to patient services.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Revenue Assurance Officer - RD (PDF)
  
  CHQ_Applicant Toolkit_2025 (PDF)
  
  CHQ_Information for Applicants_2025 (PDF)