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Aboriginal and Torres Strait Islander Hospital Liaison Officer - Cairns Hospital
Cairns Hospital
Make the move. Make a difference.
Strengthen culture. Strengthen care.
An exciting opportunity currently exists for you to join the Aboriginal and Torres Strait Islander Liaison Service as a Aboriginal and Torres Strait Islander Hospital Liaison Officer. You will play a vital role in supporting Aboriginal and/or Torres Strait Islander patients, families and carers by providing practical assistance, support and advocacy to ensure patients feel respected and understood throughout their healthcare journey.Job details
| Position status | Casual |
|---|---|
| Position type | Flexible |
| Occupational group | Health - Allied Health/Clinical Support |
| Classification | HWF3 |
| Workplace Location | Cairns region,Far North Qld |
| Job ad reference | QLD/CAH693884 |
| Closing date | 21-Oct-2026 |
| Job duration | Casual |
| Contact person | Leanne Sarota |
| Contact details | 0436 435 626 Access the National Relay Service |
About us:
The Aboriginal and Torres Strait Islander Hospital Liaison Service provides advocacy and a cultural link between health professionals, Aboriginal and/or Torres Strait Islander inpatients, families, and carers at Cairns and Hinterland Hospital and Health Service facilities. They can break down communication barriers so that Aboriginal and/or Torres Strait Islander patients, families and carers can better understand the hospitalisation, appropriate treatment, and discharge needs.
The outer western region of our service includes extremely remote communities. Cairns Hospital is the only major referral hospital in Far North Queensland and also provides care for people from Cape York and the Torres Strait.
About you:
In your new role you will:
- Assess the needs of Aboriginal and Torres Strait Islander patients and their families/carers and provide relevant culturally appropriate intervention, i.e. problem solving and practical assistance.
- Advocate for Aboriginal and Torres Strait Islander people in relation to their needs while patients of Cairns and Hinterland Hospital and Health Service to facilitate culturally appropriate health care and improve health outcomes for patients and their families.
- Maintain up-to-date knowledge and liaise with relevant community agencies, support networks and accommodation services. Identify gaps in services and/or resources and where appropriate assist with service/resource development.
- Liaise between Aboriginal and Torres Strait Islander patients/families/carers, staff and other agencies to assist with effective communication.
For more information about this role, please refer to the attached Role Description.
Using AI for your application? Read our Using AI in Recruitment guide for applicants.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
Discover our dynamic and culturally diverse region through community and lifestyle.
Listen to what some of our staff have to say about working in our regions.
Visit our website to learn more about our hospitals and health centres.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.
Documents
Before applying for this vacancy please ensure you read the documents below.
