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Nurse Navigator - Outpatient Departments
Herston
Join the Outpatient Departments team as a Nurse Navigator, leading the coordination of complex patient journeys, providing expert clinical guidance and driving person-centred care, service integration and improved health outcomes across Metro North Health.
Job details
| Position status | Permanent |
|---|---|
| Position type | Part-time |
| Occupational group | Health - Nursing |
| Classification | Nurse Grade 7 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/RBH695116 |
| Closing date | 30-Oct-2026 |
| Job duration | Permanent |
| Contact person | Denise Francis-King |
| Contact details | 07 3646 4095 Access the National Relay Service |
About the role
As the Nurse Navigator – Outpatient Departments, you will provide advanced nursing leadership and care coordination for consumers with complex clinical needs accessing outpatient services at the Royal Brisbane and Women's Hospital. Acting as a central point of contact, you will support consumers throughout their healthcare journey, facilitating timely access to services, improving care integration and reducing barriers to treatment.
Working collaboratively with consumers, families, clinical teams and community providers, you will promote evidence-based, person-centred care while driving system improvements that enhance patient outcomes. You will also provide specialist nursing advice, education and leadership to support outpatient service development and strengthen care coordination across Metro North Health.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Coordinate consumer-centred care across the outpatient journey, ensuring timely access to appropriate health and support services while reducing fragmentation of care.
- Act as the central point of communication between consumers, families, healthcare providers and community services to facilitate integrated and collaborative care delivery.
- Apply advanced clinical knowledge and system expertise to support vulnerable populations, improve health literacy and promote self-management strategies.
- Lead quality improvement initiatives, service development activities and evidence-based practice improvements that enhance patient outcomes and outpatient service delivery.
- Provide specialist nursing leadership, consultation and education to multidisciplinary teams, building capability and supporting contemporary models of outpatient care.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.
You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
