Join the Patient Support Services team at Redcliffe Hospital, providing vital patient support, transport, cleaning and operational services that help create a safe, efficient and welcoming healthcare environment for patients, visitors and staff.

Job details

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes

About the role

As a Patient Support Officer, you will provide essential support services across Redcliffe Hospital, contributing to a safe, clean and efficient healthcare environment for patients, visitors and staff. This hands-on role supports clinical and non-clinical teams through patient transportation, patient handling assistance, environmental cleaning, waste management and linen services in accordance with hospital procedures and Department of Health guidelines.

Primarily rostered to night shift on a 24/7 rotating roster, you will play a vital role in maintaining hospital operations while ensuring high standards of infection control, workplace safety and patient care support. The role also provides opportunities to undertake higher duties as a Relief Supervisor, with training and support provided. 

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Assist clinical staff with patient transportation, repositioning, lifting and mobility support using approved patient handling techniques and equipment. 
• Perform routine and periodic cleaning of clinical and non-clinical areas, ensuring compliance with infection control requirements and Department of Health Environmental Cleaning Guidelines. 
• Manage waste and linen services, including the safe removal and transportation of general, clinical and recyclable waste, soiled linen and clean linen supplies. 
• Transport medical equipment, maintain portable medical gas cylinder supplies and support the safe movement of resources throughout the hospital. 
• Contribute to a safe and efficient healthcare environment by supporting operational service delivery, participating in quality improvement activities and maintaining workplace health and safety standards. 

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• RD696268 - Role Description (PDF)
  
  Application Support (PDF)
  
  Benefits for working with MN (PDF)