Clinical Support Queensland are excited to welcome applications for an Administration Officer to join the Pathology team in Toowoomba! This frontline role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

Job details

About the role:

As an Administration Officer, you will provide a high-quality client focused and confidential administrative support service to the Pathology Queensland Toowoomba Laboratory Group.

Key responsibilities include:

• To provide a confidential medical transcription service. This includes the typing of anatomical pathology, autopsy, haematology and cytopathology reports from electronic recordings and handwritten medical reports in a proficient manner to meet reporting deadlines.
• Interpersonal and communication skills with patients, clients and key stake holders, demonstrating diplomacy, integrity, discretion, and confidentiality when dealing with members of the public and interacting effectively with all staff within a multi-disciplinary environment.
• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
• Participate in the Statewide Medical Typing Pool.
• Deliver effective administration services by contributing to a cohesive team environment, building and maintaining cooperative relationships, having the ability to adapt to change and contributing to quality improvement activities.
• Participate in the identification, development and implementation of quality and service improvement activities in accordance with National Association of Testing Authority/International Standardisation Organisation (NATA/ISO) accreditation/certification that enhance the delivery of Anatomical Pathology and Cytopathology services both within the Division and to external clients.

Role fit:

You will be assessed on your ability to demonstrate the following:

• Demonstrated knowledge of medical terminology and medical typing experience (specifically pathology).
• Typing speed of 60 words per minutes with 98% accuracy required.
• Advanced typing and keyboard skills and proficiency in contemporary computer applications such as Microsoft Word, Excel and e-mail systems.
• Knowledge of or the ability to quickly acquire knowledge of the Pathology Queensland patient information system (Auslab).
• High level organisational skills and the ability to establish work priorities and meet deadlines in an environment of conflicting priorities.
• Well-developed interpersonal and communication skills, including the ability to work as an effective team member with a willingness to assist others.

Why work for us?

• Career training and development
• Flexible and diverse work culture
• Generous leave entitlements
• Competitive salaries

Ready to apply?

For further information on how to apply please review the attached Role Description.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CSQ696578 RD (PDF)
  
  DoH Applicant Pack (PDF)