Make a difference behind the scenes with Rehab@Home!

Bring your administrative skills, attention to detail and passion for customer service to support a team helping people regain their independence and return home.

Job details

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

Your new role:

We are seeking a motivated and organised Administration Officer to join the Rehab@Home team. In this role, you will provide timely, accurate and high-quality administrative support to ensure the smooth day-to-day operation of the service.

• Provide a broad range of administrative support, including preparing correspondence, reports and spreadsheets, data entry, database maintenance, appointment scheduling and general office coordination.
• Support the effective operation of the service through fleet vehicle and equipment bookings, stationery and clinical supply management, and coordination of facility and operational requirements.
• Maintain accurate administrative and clinical records, utilise information management systems and provide support with medical records enquiries and scanning activities.
• Contribute to a safe, efficient and welcoming work environment by supporting clinical and administrative staff and delivering respectful, responsive service to clients from diverse backgrounds.

About you:

You are a customer-focused and detail-oriented administration professional who enjoys working in a collaborative healthcare environment. You bring a positive attitude, strong communication skills and the ability to manage competing priorities while maintaining a high standard of service.

• You have demonstrated experience delivering high-level customer service, with the ability to respond to client and staff needs with empathy, patience, compassion and professionalism.
• You possess well-developed communication and interpersonal skills, with the ability to build rapport, consult and liaise effectively with people at all levels while maintaining confidentiality.
• You are a proactive team player with sound organisational and problem-solving skills, able to prioritise your workload, use initiative and contribute to achieving team objectives.
• You have intermediate computer skills, including proficiency in Microsoft Office programs, strong attention to detail and a high level of accuracy.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Community and Oral Health Services

Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children.

We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)
  
  MS11696809 Role Description (PDF)