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Custodial Correctional Officer
Queensland Corrective Service Academy; People Capability; Workforce Culture Integrity and Capability; Brisbane, Wacol, Ipswich, Woodford, Maryborough, Mareeba, Rockhampton, Townsville
As a Custodial Correctional Officer, you will play a vital role is making the state of Queensland a safe place to live. You will be tasked with securing offenders and assisting in their rehabilitation. Your challenge is to help them return home with a greater respect for our laws and a willingness to positively contribute to their communities.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Emergency & Protective Services |
| Classification | GS1 |
| Workplace Location | Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,North West Qld,Cairns region,Wide Bay,Far North Qld,Townsville region,Rockhampton region,Sunshine Coast,Ipswich region |
| Job ad reference | QLD/578802/24 |
| Closing date | 30-Jul-2025 |
| Job duration | |
| Contact person | QCS Recruitment |
| Contact details | Phone: 3565 7252 Access the National Relay Service |
Salary: $2,836.25 up to $3,459.78 (includes superannuation)
Yearly Salary: $73,994.77 up to $90,262.65 (includes superannuation)
Please note: Custodial Correctional Officers working in correctional centres attract an aggregated shift allowance of 31.5%. Custodial Correctional Officers working within Courts Unit do not attract aggerated shift allowance as these roles are Monday to Friday 9am to 5pm.
What are the benefits?
- Generous salary
- Five weeks annual leave
- Ongoing employment security
- Flexible work - permanent full-time and part-time with rosters to support work life balance.
- Choice of location across the State
- Meals and uniforms provided
- Paid 10-week training course
- Ongoing career development opportunities
What skills and experience do I need?
You don't need any prior experience or qualifications to be a CCO. We are looking for people who are committed to making a difference in other people's lives.
To thrive in this job you need energy, empathy and resilience.
We encourage people from all different backgrounds so if you are a tradesperson, an accountant, a hairdresser, a teacher, we welcome your application and we are a workplace that supports diversity and inclusion. We want CCOs with life skills who communicate well and can find common ground with anyone. Veterans are encouraged to apply.
People from diverse backgrounds including non-English speaking backgrounds, people with a disability, women, Aboriginal people and Torres Strait Islander people are encouraged to apply.
What type of work will I do in the CCO role?
Custodial Correctional Officers (CCO) play a vital role in the operations of Correctional Centres across Queensland. The role of a CCO is dynamic and varied. You can be managing prisoner movements one day to assisting them through their rehabilitation pathway the next. There are also opportunities to work in different specialist areas within our centres.
Below are some of the role's responsibilities. If you were successful, these are some of the activities that would do:
- Induction of prisoners into the centre
- Staffing prisoner accommodation units
- Supporting and overseeing prisoner attendance at vocational training, education & employment
- Supporting engagement in cultural programs
- Creating file notes and reports for case management.
- Operating control rooms
- Undertaking perimeter surveillance and searches
- External escorts
Please note: Custodial Correctional Officers – Courts Unit, do not attract aggregated shift allowance (ASA) as these roles are Monday to Friday and 9am to 5pm.
What if the role is not in my hometown?
QCS will provide relocation assistance up to $7,000 for eligible recruits who wish to relocate and work at the following centres:
- Capricornia Correctional Centre (Rockhampton)
- Townsville Correctional Centre (Townville)
- Lotus Glen Correctional Centre (Mareeba)
Speak to our recruitment team to find out if you're eligible for the relocation assistance package. Their details are below.
How do I apply?
We are actively recruiting for CCO's across the State. You will need to complete an online application which includes a current written resume. The resume needs to have your skills and employment history. This talent pipeline is open for candidates to register their interest as a CustodialCorrectional Officer (CCO) throughout Queensland, to assist Queensland Corrective Services (QCS) identify potentially suitable applicants for employment opportunities at any time of the year.
If deemed suitable, your details will remain in the Custodial Correctional Officer - Talent Pipeline and you will be contacted further by QCS Recruitment at the time an opportunity arises. QCS Recruitment will request your participation in a recruitment and selection process to further determine suitability for employment.
Visit: Careers | Queensland Corrective Services (corrections.qld.gov.au)
Phone: 07 3565 7252
Email: QCSRecruitment@corrections.qld.gov.au
Applications to remain current for 12 months.
Job ad reference: QLD/578802/24
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available
This is a Continuous Applicant Pool closing 30th July 2025
Documents
Before applying for this vacancy please ensure you read the documents below.
