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Admin Officer (Reception)
Administration Services; Corporate Services; Brisbane
The Electoral Commission of Queensland (ECQ) is looking for a motivated and versatile person to join the Corporate Services team. The successful candidate will undertake essential customer service, administrative and operational functions that contribute to the effective operation of the Commission and the successful delivery of Queensland elections.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/706831/26 |
| Closing date | 23-Nov-2026 |
| Job duration | |
| Contact person | Daniel Wood |
| Contact details | Ph: (07) 3035 8063 Access the National Relay Service |
Your contribution
- Provide professional client services to all Commission clients making contact through the public telephone enquiry line or public counter.
- Deliver high-quality mail services, including inward and outward correspondence and courier services management.
- Manage electoral enquiries made through the Commission's email address and fax.
- Display initiative when providing quality customer service and performing administrative tasks.
- Provision of pre-poll and postal voting services for non-Queensland electors when requested by interstate and overseas electoral authorities.
- Provide short-term administrative or project support to other divisions with the Commission.
- Support other divisions with the Commission regarding information management and recordkeeping processes and practices in accordance with the Commission's policy.
- Participate actively in all aspects of the conduct of electoral events.
- Undertake process mapping activities using the designated ECQ BPMN system. Work with subject matter experts to develop visual process maps that document, analyse, and improve business workflows, identify inefficiencies and bottlenecks, and support increased productivity and efficiency.
- Ensure the team's operations comply with relevant legislation, ECQ policies and procedures.
Job Ad Reference: QLD/706831/26
Closing Date: Monday, 23 November 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
