Job search
Service Delivery Support Officer
Woodford Correctional Centre; Custodial Operations; Statewide Operations; Woodford
• Establish key communication processes to coordinate links between the correctional centre, service providers and probation and parole services to ensure appropriate services and support are being provided
• Monitor and analyse data to ensure identification and allocation of prisoners to the appropriate services, both internal and external
• Collation and provision of data and reports on service delivery performance
• Establish effective working relationships between QCS and service providers to support the release planning process
• Provide guidance to contracted service providers in relation to identified service delivery needs
Please refer to the Role Profile for further details.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City,Brisbane - North,Toowoomba region,Wide Bay,Darling Downs - Maranoa,Moreton Bay - North,Moreton Bay - South,Sunshine Coast |
| Job ad reference | QLD/559455/24 |
| Closing date | 07-May-2024 |
| Job duration | until 31 July 2024 with possibility of extension |
| Contact person | Bronwyn Morgan |
| Contact details | Phone: 5422 5255 Access the National Relay Service |
- Highly developed skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
- Demonstrated experience to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
- Ability to demonstrate a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
- Ability to use judgement and discretion with confidential information
- High level oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and ability to summarise information and data
- Ability to acquire knowledge of relevant acts and regulations
Applications to remain current for 12 months.
Job Ad Reference: QLD/559455/24
Closing Date: Tuesday, 7th May 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Two temporary full-time positions available
Documents
Before applying for this vacancy please ensure you read the documents below.
