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Business System Administrator
HR Hub
JCU Clinical Building
Townsville
An exciting opportunity exists for a Business System Administrator to join the HR Hub who support Townsville Hospital and Health Service.
This role will be a local business super user and will provide first level support and triaging for all forms workflow issues.
Further, the role will be a central contact point for Payroll Portfolio, to the Townsville Hospital and Health Service in relation to forms workflow queries and support.
Townsville Hospital and Health Service is the public healthcare provider for more than 250,000 people across a geographic area of 150,000km2, delivering a comprehensive range of services across 21 facilities, from primary care in regional locations to highly specialised care at the main hospital.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV563282 |
| Closing date | 23-May-2024 |
| Job duration | 3 mths (poss extn not exceed 12 mths) |
| Contact person | Dale Richter |
| Contact details | 07 4433 1079 Access the National Relay Service |
The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.
Our purpose is `great care every day'.
The opportunity
As part of the Workforce Planning and Analytics Unit, the Business System Administrator (myHR) will support Employees and Line Managers with the myHR workflow solution through the provision of advice and expertise in relation to the forms workflow system and local business processes and practices.
Employment Term
- Fixed Term Temporary full-time, up to 3 months
(with a possibility of an extension, not exceeding 12 months)
Benefits
- Salary rates between $3380.20 - $3724.00 p.f. (AO4)
- Annual leave with 17.5% loading
- 12.75% employer superannuation contribution
- Other employment benefits may include: salary sacrificing options, locality allowances, employee wellness and assistance programs and access to corporate discounts
Role requirements
- Whilst not mandatory prior experience working in payroll or system administration, would be highly desirable.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
- Demonstrated interpersonal skills including the ability to liaise, advise and interact with other staff and customers.
- Demonstrated knowledge of SAP HR and myHR, as well as any other associated systems and demonstrated ability to be an escalation point and provide knowledge expertise.
- Ability to investigate, escalate and/or resolve forms workflow issues ensuring quality and consistency whilst meeting expected timeframes.
- High level of oral and written communication skills including the capacity to summarise complex information and gather detailed information for resolving issues.
- Understanding of, and commitment to, quality customer services in a large multi-disciplinary organisation.
For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description.
Unsolicited resumes from recruitment agencies will not be accepted.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please download the Role Description for future reference.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Info Sheet_Document Preparation-new candidates-6.10.23 (PDF, 69KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 953KB)
Information Package for Applicants
AO4 Business System Administrator (HR Hub) 32054855 (Word, 373KB)
Role Description
