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Administration Officer
Chermside
Join the Metro North Mental Health Alcohol and Drug Service as an Administration Officer, providing vital administrative and reception support that helps connect people with treatment services while supporting multidisciplinary teams to deliver high-quality care and positive health outcomes.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/MH694886 |
| Closing date | 28-Oct-2026 |
| Job duration | Permanent |
| Contact person | Margo Hickman |
| Contact details | (07) 3139 4080 Access the National Relay Service |
About the role
The Administration Officer provides efficient, effective and confidential administrative and reception support to the Metro North Mental Health Alcohol and Drug Service (MNMH-ADS) teams based at the Melaleuca Clinic and Psychosocial Treatment Team in Chermside. The role supports the delivery of medication-assisted and psychosocial treatment services for people experiencing moderate to severe substance use disorders and their families, helping to ensure high-quality and accessible healthcare services.
The successful candidate will deliver a broad range of administrative support functions including reception services, appointment scheduling, records management, correspondence preparation, meeting coordination and stakeholder communication. Working closely with clinical and multidisciplinary teams, the role is essential in maintaining efficient service operations and providing a professional, client-focused experience for consumers and their support networks.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide confidential administrative and reception support to the Chermside MNMH-ADS teams to ensure efficient day-to-day service delivery.
- Coordinate client appointments and support clinicians through the preparation of correspondence, reports, presentations and spreadsheets.
- Manage team meetings, including agenda preparation, minute taking and distribution of documentation.
- Maintain client records and administrative systems to support accurate, timely and compliant information management.
- Act as a key contact point for clients, staff and external stakeholders, providing professional customer service and accurate information.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.
You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
