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Bookings Officer - Outpatients Department
Mount Isa
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This is your opportunity to contribute to our vision of creating: Pathways to better health |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/MI647465 |
| Closing date | 21-Jul-2025 |
| Job duration | Permanent |
| Contact person | Bronwyn Munokoa |
| Contact details | (07) 4764 1278 Access the National Relay Service |
North West Hospital and Health Service (HHS)
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
Permanent full-time role available, 76 hours p.f.
Working with us
- Tax savings through salary sacrificing options are also available.
In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS access to the Training, Education and Professional Development Incentive funds.
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.
The Traditional Owners of the area are the Kalkadoon people.
Mount Isa is a great place to live and work!
About the role
Support the coordination of the Outpatient Department multidisciplinary and/or multi-specialist clinics including access and awareness of clinics, appointment scheduling, and follow-up.
Maintain, as required, resources and systems including but not limited to ordering supplies via S4 Hana and Winc online ordering system stationery/pharmacy/office supplies and equipment as required by the Service and approved by the Manager.
Provide efficient booking service for all patients and provide efficient utilisation of booking time available for Consultants and Clinicians.
The position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude.
Requirements
- Experience in a community based health service environment would be highly regarded
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.
Interested?
Download the Role Description for further information and application / interview preparation.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-MI647465
Contact: Bronwyn Munokoa on 07 4764 1278.
Applications close: Monday, 21 July 2025.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.
We are an equal opportunity employer.
Documents
Before applying for this vacancy please ensure you read the documents below.
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MI647465 Bookings Officer - Outpatients Department - RD (PDF, 238KB)
Role Description
Info Sheet_Documentation Preparation - new candidates 26.09.2024 (PDF, 75KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Information Package for Applicants
