Townsville Hospital and Health Service, is the public healthcare provider for the government areas of Townsville, Burdekin, Charters Towers, Flinders, Richmond, Hinchinbrook and Palm Island; operating 21 facilities from primary care in regional locations to highly specialised care at the main hospital.

Townsville University Hospital, the largest tertiary hospital in northern Australia, provides specialist referral services for people living from Mackay up to the Torres Strait and out to the Northern Territory border.

We are planning and innovating for the future, advancing healthcare through impactful research, training tomorrow’s health sector workforce.

Job details

Are you ready to make a difference in public healthcare?

Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence.

Our vision is world-class healthcare for northern Queensland and our purpose is "great care every day,".

Our values are:

Integrity | Compassion | Accountability | Respect | Engagement

We are seeking committed and passionate professionals to help us achieve our mission.

About the opportunity:

Position Title: Clinical Records Officer

Vacancy: Permanent Full-time / 76 Hours per fortnight

Location: Clinical Information Services / Digital Health and Knowledge / Townsville University Hospital

The Clinical Records Officer will provide clinical recordkeeping support, leadership and advice to the Townsville Hospital and Health Service (HHS) by facilitating the effective and efficient operational management of clinical records in accordance with relevant legislation, standards, policies and procedures.

Your contributions will be valued and impactful.

Enjoy a generous remuneration package including:

• Salary range: $3481.60 to $3835.70 p.f. (AO4)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Why Choose Us?

• Job Security: Enjoy stability in your career and become empowered with a supportive employer committed to your growth.
• Competitive salary and benefits: We offer attractive remuneration packages, including comprehensive health benefits, professional development opportunities, and generous leave entitlements.
• Lifestyle and location: Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville Hospital and Health Service region provide vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Requirements:

Mandatory qualifications and proof of registration (if applicable)

• Highly regarded: Demonstrated experience and knowledge of current clinical information/record management systems and processes.
• Highly regarded: Demonstrated knowledge of retention and disposal schedules, archiving processes and relevant policies, standards and legislation.
• Highly regarded: Demonstrated high level organisational and time management skills and the ability to work with minimal supervision.
• Must hold a current C class Drivers License as may be required to travel to Townsville HHS rural hospitals to provide advice and support.
• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted. 

Please refer to the Role Description for further details.

With challenge comes opportunity; utilise your resilience and join the rewarding and interesting profession of providing exceptional, accessible healthcare and support to our community, your community.

Help us shape the future of healthcare while enjoying a fulfilling work-life balance.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact:

Kelly-Anne Smith on (07) 4433 1333.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV630570

Applications close: Tuesday, 22 April 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please download the Role Description from the `Documents’ section below for application/interview preparation and future reference.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO4 Clinical Records Officer (Clinical Information Unit) 32146420 (Word, 366KB)
  Role Description
  
  QH Applicant Information Kit (PDF, 939KB)
  Application Kit
  
  Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
  Application Kit