Job details

About the work unit / facility

People, Strategy & Governance / Corporate Service Group / Townsville University Hospital

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $00,000 to $00,000 p.a. (Classification)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The Roster Support Officer provides dedicated rostering and workforce management support services to nurse/midwife unit managers / line managers to achieve the optimal deployment of business unit resources.

Requirements:

• Mandatory qualifications and proof of registration
• Knowledge and experience with Workbrain and/or myHR is highly desirable.
• While not mandatory, rostering and/or payroll processing experience in a large complex service delivery environment is highly desirable.
• Travel between facilities of the Townsville and North West Health Services may be required. Ability to travel, including overnight stays, and possession of a C class licence is a requirement of the position.
• There may be a requirement to work shifts/out of hours, weekends and/or public holidays to meet the requirements of Queensland Health workforce management.
• Probation period may apply.
• Pre-employment checks will be conducted.

Applications

Contact: Bevan Clegg on (07) 4433 8563.

Applications close: Tuesday, 1 July 2025

Please download the Role Description.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV643176

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO3 Roster Support Officer (CORP) 32123229 (Word, 373KB)
  Role Description
  
  QH Applicant Information Kit (PDF, 939KB)
  Application Kit
  
  Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
  Application Kit