Job details

About the work unit / facility

The Women's and Children's Service Group is one of six Service Groups responsible for health services provided outside Townsville University Hospital. This Service Group is responsible for:

• Child Community Services
• Cleveland Youth Detention Centre
• Offender Health
• Oral Health
• BreastScreen
• Paediatric Services
• Women's and Children's Services and
• Obstetrics and Gynaecology 

It is comprised of a number of individual work units, where clinical services are provided from a broad range of coordinated programs delivered from a variety of locations across the geographical area of the Townsville Hospital and Health Service.

About your new employer

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $39.05 to $45.55 p.h. (AO2)
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

This role delivers exceptional person-centred customer service to patients, their families and the public.

The role works collaboratively as a member of the administrative team and provides quality administration support to deliver a high standard of organisational and patient-focused outcomes.

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• Probation period may apply.
• Pre-employment checks will be conducted. 

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; please contact: Michele Burns on (07) 4433 1453

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV643231

Applications close: Monday, 14 July 20256

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
  Information Package for Applicants
  
  QH Applicant Information Kit (PDF, 939KB)
  Information Package for Applicants
  
  AO2 Patient Services Officer (WCSG) 30463179 (Word, 416KB)
  Role Description