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Information Access Officer
Release of Information Unit, Clinical Information Services, Corporate Service Group, THHS
Exciting opportunities available now with the |
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV650159 |
| Closing date | 05-Aug-2025 |
| Job duration | Permanent full-time, 76 hours p.f. |
| Contact person | Jane Watson |
| Contact details | 07 4433 0320 Access the National Relay Service |
About the work unit / facility
The Release of Information (ROI) Unit processes requests for access to confidential information in accordance with legislative provisions and provides support and advice to both the public and staff on how to access confidential information held by our Hospital and Health Service.
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $3481.60 to $3835.70 p.f. (AO4)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
About your opportunity
The position co-ordinates the timely processing and release of confidential information to other government departments, health care providers, law firms, insurance companies, courts, tribunals and members of the community in accordance with the relevant legislation and policies.
Requirements:
- It is recommended that the successful applicant have demonstrated experience in, or the ability to acquire skills in, processing applications under the Administrative Access Scheme and both the Right to Information Act (QLD) and Information Privacy Act, 2009 (QD).
- Knowledge of medical terminology would be highly advantageous.
- Probation period may apply.
- Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; Jane Watson on (07) 4433 0320.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV650159
Applications close: Tuesday, 5 August 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Application Kit
AO4 Information Access Officer (CIS) 30475659 (Word, 368KB)
Role Description
