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Team Leader (Clinical Support)
Clinical Support Officers, Medical Services Group, Townsville University Hospital
Exciting opportunities available now with the |
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV651066 |
| Closing date | 10-Aug-2025 |
| Job duration | TFT upto 30.01.2026 with poss ext not exc 12m |
| Contact person | Donella Owen |
| Contact details | 07 4433 4207 Access the National Relay Service |
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $3481.60 to $3835.70 p.f. (AO4)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
About your opportunity
The Team Leader (Clinical Support) role provides high level executive support to the Internal Medicine Department in conjunction with leading a team of clinical support officers to provide a support function to the Clinical Directors within the Medical Service Group. This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
Requirements:
- Proven ability to operationally manage a small administration team within a complex and diverse multidisciplinary environment, including a demonstrated ability to provide confident leadership and supervision skills.
- Demonstrated high level communication, negotiation and consultative skills in a challenging multidisciplinary environment.
- Proven ability to use initiative, prioritise, problem solve, manage multiple tasks and meet deadlines while working autonomously
- High level interpersonal skills, ability to communicate effectively both orally and in writing (displaying tact and diplomacy when dealing with patients and staff).
- Demonstrated ability in rostering practices and sound knowledge of basic rostering guidelines.
- This is a Vaccine Preventable Disease (VPD) risk role.
Please refer to the Role Description for further details.
Enquiries are welcome please contact: Donella Owen on (07) 4433 4207.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV651066
Applications close: Sunday, 10 August 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
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AO4 Team Leader (Clinical Support) 30480621 (Word, 363KB)
Role Description
Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Application Kit
