The Clinical Information Services located at Townsville University Hospital are seeking an enthusiastic Medical Records Administrator - Shift, to join their friendly and supportive team.

PLEASE NOTE - This is a permanent full-time vacancy, working a variety of shift hours.

The Medical Records Administrator - Shift provides administrative systems support in relation to confidential clinical records/information (digital and paper) within a hospital setting.

This role contributes to patient flow by ensuring clinical records and information are available for clinicians to provide timely patient care.

Job details

Are you ready to make a difference in public healthcare?

Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence.

Our values are:

Integrity | Compassion | Accountability | Respect | Engagement

About the opportunity:

Position: Medical Records Administrator - Shift

Vacancy: Pemanent full-time

Location: Clinical Information Services, Townsville

The Medical Records Administrator - Shift delivers exceptional person-centred customer service to patients, their families and the public.  This position works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.

This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours and organisational values.

PLEASE NOTE - The successful applicant will be required to work a roster which includes weekdays, weekends and public holidays (when rostered to do so) with varying hours.  Hours are listed below -

• 0600 - 1430
• 0730 - 1600
• 0830 - 1700
• 1430 - 2300

Your contributions will be valued and impactful.

Enjoy a generous remuneration package including:

• Salary range: $2950.00 to $3280.70 p.f. (AO3)
• 5 weeks annual leave  with 17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Requirements:

• Vaccine Preventable Disease (VPD): Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids are required to provide evidence of vaccinations or proof that they are not susceptible (due to prior exposure to the disease and therefore have natural immunity) to the following VPD's Hepatitis B, Measles, Mumps, Rubella, Varicella and Pertussis (diphtheria, tetanus and pertussis containing vaccine) according to the Queensland Health Policy. 

Please refer to the Role Description for further details.

With challenge comes opportunity; utilise your resilience and join the rewarding and interesting profession ofproviding exceptional, accessible healthcare and support to our community, your community.

Apply now if you want to help us shape the future of healthcare while enjoying a fulfilling work-life balance.

Enquiries are welcome; for a confidential discussion please contact:
Kim McKavanagh (Team Leader) on 07 4433 1334

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV637668

Applications close: Tuesday, 3 June 2025

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please download the Role Description from the `Documents’ section below for application/interview preparation and future reference.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
  Information Package for Applicants
  
  QH Applicant Information Kit (PDF, 939KB)
  Information Package for Applicants
  
  AO3 Medical Records Administrator - Shift (CIS) 32004119 (Word, 367KB)
  Role Description