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Home Support Assessor


Older Persons Community Services, Medical Service Group, Kirwan Health Campus

Exciting opportunities available now with the
Townsville Hospital and Health Service.


Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Health - Health Service Support
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/TV648280
Closing date 29-Jul-2025
Job duration 12 months with possibility of extension
Contact person Jennifer Bradford
Contact details 07 4433 8909
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About the work unit / facility

The Single Aged Care Assessment System is a multi-disciplinary team providing assessment services to older Queenslanders in the community. The assessment system aims to simplify and improve access to aged care services.

About your new employer

Clinical Excellence 

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

  • Salary range: $2950.00 to $3280.70 p.f. (AO3)
  • 4 to 6 weeks annual leave with 14%-17.5% loading
  • 12.75% employer contribution to superannuation
  • Plus Salary Sacrificing options may be available

About your opportunity

To provide non-clinical home-based face to face assessments of clients referred via the My Aged Care Gateway using the Integrated Assessment Tool (IAT). Under the Single Aged Care Assessment System, Home Support Assessors will work with clients and their representative/s to establish goals specific to the client's needs and develops appropriate strategies and actions, including referrals to aged care and non-aged care services.

Requirements:

  • Mandatory requirement of a Certificate III in Home Care or Aged Care or equivalent work experience.
  • Highly desirable a Certificate IV in Health Service Assistance/Allied Health Assistance.
  • Attend and complete all mandatory training as outlined in the National Training Strategy 2023
  • Demonstrated experience in word processing, spreadsheet, database and email software, preferably Microsoft Office suite.
  • This is a Vaccine Preventable Disease (VPD) risk role.

Please refer to the Role Description for further details.

Enquiries are welcome; please contact:
Jennifer Bradford on (07) 4433 8909.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV648280

Applications close: Tuesday, 29/07/2025

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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