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Digital Health Informatics Officer
Ipswich
Start a new journey with West Moreton Health! Join our team and play a key role in keeping our digital health systems running at their best. You’ll support clinicians by troubleshooting ieMR, HBCIS and related systems, maintaining high quality data, managing ServiceNow requests, coordinating downtime kits, resolving system and scanning errors, and helping ensure My Health Record data meets legislative standards.
Temporary Full-time opportunity until April 2027!
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane - West,Ipswich region |
| Job ad reference | QLD/WM683854_05 |
| Closing date | 09-Jun-2026 |
| Job duration | Until April 2027 |
| Contact person | Hannah Newberry |
| Contact details | 07 3413 7200 Access the National Relay Service |
About West Moreton Health
West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.
We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.
At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.
As a Child Safe Organisation, at West Moreton Health:
- We prioritise children and young people being seen, heard, and safe in every interaction.
- We create inclusive environments where the voices and needs of children and young people are valued and respected.
- We believe safeguarding is shared responsibility, upheld by every member of our organisation.
Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.
What it's like to work with us | West Moreton Health
About the role
The Digital Health Informatics Officer will provide support for the Clinical Information Systems across West Moreton Health (WMH) as part of the Digital Health team.
About you
Our ideal candidate will be someone who can demonstrate the following:
- Proven knowledge of, or ability to acquire knowledge of, relevant software applications including but not limited to ieMR, HBCIS and Service Now. Ability and experience in the management and support of clinical information
- Proven problem solving and issue management
- Well-developed interpersonal and communication skills encompassing problem solving, the ability to liaise with staff and stakeholders at all levels.
- Knowledge of Health Services' management legislation relating to confidentiality and
- Ability to work as an integral member of a team and autonomously to achieve
- Ability to identify opportunities for improvement and resolve problems using an innovative
Mandatory Requirements:
- Whilst not mandatory, a relevant qualification would be well regarded.
Why choose us
- Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
- Professional development including mentorship, paid study leave, simulation training and research opportunities.
- Career pathways with support to step into senior roles and leadership.
- Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
- Competitive benefits including salary packaging and up to 12.75% super.
- A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.
To apply
For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
