We’re chasing a sharp, energetic Senior Technology officer who loves fast fixes, smart solutions, and keeping systems humming. You’ll take charge of managing and monitoring ICT environments, delivering expert second‑ and third‑level support across hardware, software, VMware, and Windows Server. When issues hit, you’re the one who jumps in, diagnoses fast, and gets everything back online.

If you’re ready to bring your IT expertise to a role with real momentum and purpose, we encourage you to apply now.

Start a new journey with West Moreton Health!

• Permanent Full-time opportunity!

Job details

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region. 

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

To read more on what it's like to work for West Moreton Health:

What it's like to work with us | West Moreton Health

About the role

The Senior Technology Officer, Information Technology Services under the direction of the ICT Service Delivery Manager provides experienced technical support and timely problem resolution to maintain local information systems. 

About you

Our ideal candidate will be someone who can demonstrate the following:

• Technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains.
• Proven experience in delivering high quality ICT support to clients, with emphasis on managing workloads, prioritising tasks and working unsupervised.
• Ability to coordinate multiple tasks within agreed priorities, timeframes, and accountabilities.
• Strong interpersonal skills that build effective working relationships, support mentoring of junior staff, and enhance quality client service in a team environment.
• Well-developed written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions
• Experience or the ability to quickly learn ServiceNow and ITIL Service Management processes.
• Strong capability in supporting information systems, solving technical issues, applying sound judgement, and developing effective technical solutions.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

To apply

For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM679741_03 Senior Technology Officer_RD (PDF)
  
  Joining the West Moreton Health Community (PDF)