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Cluster Support Officer
Toowoomba
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/DD2603679101 |
| Closing date | 21-Apr-2026 |
| Job duration | |
| Contact person | Ben Phillips |
| Contact details | 0427 987 034 Access the National Relay Service |
What your day could look like
As a Cluster Support Officer, you'll help shape seamless operations that support our teams and the communities we serve. From coordinating priorities to enabling strong communication and connection, your work ensures people can focus on delivering exceptional care.
Every day, you'll contribute by:
- Streamlining schedules, communication and workflows so leaders can focus on strategic priorities.
- Building trusted relationships that create clarity, connection and confidence across teams.
- Supporting committees, projects and events that strengthen our service and deliver meaningful outcomes.
- Enhancing processes that improve how we collaborate, plan and deliver for our community.
Let's talk about you!
You're someone who brings capability, care and genuine purpose to your work. You stay steady under pressure, communicate with clarity and respect, and approach challenges with curiosity and courage. You take pride in enabling others to succeed, knowing your contribution keeps vital services moving and supports a community that values what you do.
Here's what will help you thrive in this role:
- Strong administrative experience within a dynamic or high‑volume environment.
- Confident communication skills and the ability to build positive, productive relationships.
- A proactive approach to prioritising work, solving problems and supporting others.
- The ability to manage confidential matters with professionalism and discretion.
You'll stand out if you have experience in health, government, or complex service settings, and/or qualifications that strengthen your administrative or coordination skill set.
Above all, you'll embody the values we live by at Darling Downs Health: compassion, integrity, dignity, innovation and courage — helping create outcomes that truly matter.
In this role, you'll make a meaningful impact every day by helping our teams deliver exceptional care to the communities we serve.
Why Join Darling Downs Health?
At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.
Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.
Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.
Your career at Darling Downs Health also comes with meaningful rewards:
- Maximise your take‑home pay with salary packaging and generous leave entitlements
- Enjoy flexible work arrangements that support balance and variety
- Access professional development funding, study leave and clear career pathways
- Be part of a diverse and inclusive culture that values learning and collaboration.
- Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.
For a full list of benefits, visit: Darling Downs Health Benefits
Your future is here. Where are you?
If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.
Click “Apply Now” to submit your application and upload the requested documents.
Find out more about us!
Visit our careers site to learn more about working with Darling Downs Health:
www.health.qld.gov.au/darlingdowns
#WorkDDHHS #OpportunityImpact #TheyreHere
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
We’re building a welcoming, inclusive workplace where everyone feels safe, respected and supported.
Before you apply, please take a moment to read the attached documents to learn about the role and process.
Documents
Before applying for this vacancy please ensure you read the documents below.
