Start a new journey with West Moreton Health!

Administrative Officers in Oral Health are the upbeat first point of contact for our clients, keeping our clinics running smoothly and creating a great experience from the moment people walk in. Based at the Ipswich Community Dental Clinic (with chances to work across West Moreton), you’ll deliver confident reception support, fast phone triage and standout customer service that helps our multi‑disciplinary team deliver exceptional care.

Multiple full‑time opportunities available from 01/07/2026 to 30/06/2027!

Job details

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region. 

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

About the role

Administrative Officers within Oral Health work collaboratively with the entire multi-disciplinary Oral Health team to provide excellent customer service and administrative support to ensure effective and efficient delivery of Oral Health services to eligible clients.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Demonstrated knowledge or ability to utilise ISOH (Information System for Oral Health) to ensure patients have been registered, appointed or placed on a respective waiting list appropriately.
• High level interpersonal and communication skills, both written and verbal, including tact, diplomacy and confidentiality in dealing with a variety of staff, external agencies and members of the public.
• Demonstrated ability to work as a team member in a dynamic multidisciplinary team, prioritising workloads, displaying initiative with minimal supervision.
• Demonstrates a strong working knowledge of relevant office procedures and high level secretarial and administrative skills.
• Ability to participate in a working environment supporting procedures, policies, and regulations which impact on the position, in relation to Human Resource Management Issues, including Workplace Health and Safety, Equal Opportunity, Anti-Discrimination and the Code of Conduct.
• Prior or current experience with dental terminology

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

To apply

For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM684406_06 Administration Officer OHS NPA TMP_RD (PDF)
  
  Joining the West Moreton Health Community (PDF)