The Senior Advisor (Customer Insights) offers advanced support to the Principal Advisor (Customer Insights) and ensures successful design and delivery of market research and customer insights initiatives, analyses various data sources to extract insights and presents those insights in engaging formats tailored to the audience.VIDEO
AO6
closes 29-Jul-2024
We are looking for a customer service professional who can positively contribute to the operations of the Kingaroy Customer Service Centre, in a permanent full-time capacity.
If you are energetic, enthusiastic and flexible, then this role may be for you!
VIDEO
AO3
closes 29-Jul-2024
Join our dynamic team in Moranbah! The Department of Transport and Main Roads is excited to welcome a Casual Customer Service Advisor (Cross-Channel). Apply now to make a difference and help us serve our community.VIDEO
AO3
closes 26-Jul-2024
Victim Assist Queensland (VAQ)
The purpose of this role is to provide information to victims of crime and victim support organisations, to assist victims to apply for financial assistance and offer victims referrals to relevant support agencies. Most work is done by phone.
AO3
closes 01-Aug-2024
Victim Assist Queensland (VAQ)
The purpose of this role is to provide information to victims of crime and victim support organisations, to assist victims to apply for financial assistance and offer victims referrals to relevant support agencies. Most work is done by phone.
AO4
closes 25-Jul-2024
The Digital Customer (Smart Service Queensland) stream provides digitally enabled whole-of-government services to the Queensland public through multiple channels
including phone, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.VIDEO
AO3
closes 24-Jul-2024
There is an exciting opportunity for you to join the Health Contact Centre within the Department of Health! We are seeking an enthusiastic and proactive Clinical Nurse (Telephone Triage) to join our high performing team on a permanent full time and part time basis. In this role, you will provide leadership in clinical decision making to give and/or coordinate care to callers. If this sounds like your next exciting career opportunity, we encourage you to apply.
Nurse Grade 6 (1)
closes 22-Jul-2024
The Digital Customer (Smart Service Queensland) stream provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.VIDEO
AO3
closes 22-Jul-2024
An exciting opportunity has opened up with the Health Contact Centre in the Department of Health! We are seeking enthusiastic and highly motivated Administration Officer's (Connecting Care) to join our team for full time and part time hours. You will provide a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude in a call centre environment.
AO3
closes 22-Jul-2024
Discover a purpose-driven career with Resources. Unleash your potential and make a difference. Join Resources and #MakeADifference!
Check out our video!
VIDEO
AO4
closes 19-Jul-2024
Join our dynamic team in either Barcaldine or Longreach! The Department of Transport and Main Roads is excited to welcome a Casual Driving Examiner. Apply now to make a difference and help us serve our community.
VIDEO
AO3
closes 19-Jul-2024
We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in Bundaberg, in a temporary part-time capacity.
If you are flexible, hold a HC licence (Heavy Combination) and enjoy working as part of a dynamic, fast paced team, then this role may be for you!
VIDEO
AO3
closes 17-Jul-2024
We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in a casual capacity.
If you are flexible and enjoy working as part of a dynamic, fast paced team, then this role may be for you!
VIDEO
AO3
closes 18-Jul-2024
Brisbane Inner City,Brisbane - North
Working with us is more than just a job, it's making a difference to people's lives. We’re Queensland’s work health and safety regulator, part of the Office of Industrial Relations (OIR).
Our purpose is to improve work health and safety and reduce the risk of work-related fatalities, injuries, and illness in Queensland workplaces.
We work with industry and assist businesses to create a safe and healthy culture in Queensland places of work. We do this by:
- Making sure work health and safety laws are followed.
- Investigating work-related fatalities and serious injuries.
- Educating workplaces on ways to comply with legislation.
- Taking legal action when work health and safety laws are broken.
- Educating employees and employers on their legal obligations.
AO5
closes 18-Jul-2024
The Queensland Revenue Office is currently seeking applications for an AO5 Senior Debt Resolution Officer in its Debt Management Centre (DMC).
The DMC undertakes targeted and proactive penalty debt collection and enforcement action through inbound and outbound call interactions in a contact centre environment.
In this role, you will conduct and manage debt recovery activities to effectively collect overdue revenue and penalty debt within a legislative environment and provide technical advice to your team on more complex matters.
The position is based in QRO's Southport office with flexible work options available and access to professional growth pathways.
Please read the role description for more information. You can also contact Gary Forbes for further information on gary.forbes@treasury.qld.gov.au.
AO5
closes 24-Jul-2024
Protective Services Group provides static and mobile security services to State Government departments. Our employees are highly motivated, professional members of the Queensland Police Service and provide a valuable service to community safety in State Government buildings and precincts. You will be the leader of the Client Liaison Team at Protective Services Group. VIDEO
AO6
closes 16-Jul-2024
As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity.
Flexible work arrangements are available, however given operational requirements of this role, some flexible work options may be limited.
This continuous applicant pool is open for candidates interested in employment opportunities as a temporary Client Services Officer to fill vacancies due to permanent staff on leave, higher duties or secondment.
Applications will be reviewed and considered when vacancies are identified. The submission of an application to this applicant pool does not guarantee an offer of employment.
AO3
closes 31-Dec-2040
Cairns region,Far North Qld
This is an ongoing talent pool for temporary positions which will be open for candidates to submit their interest up until October 2024. A regular review of pool candidates will occur as positions become vacant. We are seeking motivated individuals keen to help shape the next generation of road users.
Flexible work options available.
As a Driver Examiner you will conduct practical driving assessments for Queensland driver's licences using well developed interpersonal skills with total commitment to quality customer service delivery. You will be able to recognise and apply creative solutions to problems as they arise, be sensitive to organisational issues and be able to work as a member of a team and communicate clearly with a wide range of clients in writing and in person.
AO3
closes 04-Oct-2024