Displaying search results 1–13 of 13 matching jobs

1. Senior Customer Service Manager, Housing and Public Works Fixed Term Temporary Flexible full-time

   • Cairns region
   Your role within Policy, Performance and First Nations will support the department to develop and implement housing and homelessness strategies and policies to support service delivery and drive housing and homelessness reform to deliver outcomes for First Nations peoples and communities.
   First Nations Housing and Homelessness contribute to the delivery of aspects of Our Place: A First Nations Housing and Homelessness Action Plan 2024-2027.
   You will ensure the efficient, effective and culturally appropriate delivery of quality services and outcomes to a diverse range of customers by leading and managing a customer service team to achieve agreed service delivery standards and outcomes.
   • Fieldwork is a regular requirement of this role. Fieldwork conditions can be changeable requiring varying degrees of situational awareness, vigilance and management of risk.
   AO6 closes 27-Jan-2026

2. Driving Examiner - Toowoomba, Department of Customer Services, Open Data and Small and Family Business Permanent Part-time

   • Toowoomba region
   Former Customer Services Branch -TMR
   This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
   
   We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety across in the Toowoomba Region.
   AO3 closes 06-Feb-2026

3. Customer Service Manager, Housing and Public Works Fixed Term Temporary Full-time

   • Toowoomba region
   Your role within Housing and Homelessness Services will support the department to deliver housing and homelessness services through Housing Service Centres. The work you will do helps someone every day, and that means the world to us. Service Delivery, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.
   
   You will manage functional teams delivering housing intake and assessment, tenancy management and property management. Field work is a regular requirement of this role. Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk.
   AO5 closes 27-Jan-2026

4. Client Relations Consultant, Department of Customer Services, Open Data and Small and Family Business Fixed Term Temporary Flexible-full-time,Flexible-part-time

   • Brisbane - North,Brisbane - South
   The Transport Contact Centre team, part of the Customer, Small and Family Business division within the Department of Customer Services, Open Data and Small and Family Business (CDSB), plays a vital role in helping Queenslander’s access and navigate the products and services offered by the Queensland Government. Using platforms like phone, email and messaging, the team provides professional and efficient support for the public.
   
   The Client Relations Consultant role plays an integral role in the achievement of CDSB delivery of quality service to customers relating to registration, driver licensing and industry products and services through voice and messaging channels within a customer contact centre environment.
   AO3 closes 23-Jan-2026

5. Customer Service Officer (Rockhampton), Legal Aid Permanent Flexible full-time

   • Rockhampton region
   Our customer service officers are the first point of contact for people visiting our 14 offices around the state and play an important role in providing services to our clients. In this diverse and challenging role you will respond to telephone inquiries, provide clients with legal information and help them complete application forms. You will also be responsible for a range of administrative tasks including data entry, word processing, mail, and records management.

   AO3 closes 18-Jan-2026

6. Customer Service Advisor (Cross-Channel), Department of Customer Services, Open Data and Small and Family Business Fixed Term Temporary Full-time

   • Cairns region
   At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are improving customer services to Queenslanders, supporting small and family business owners, and providing better government services and support.
   
   We ensure customer-focused, effective and accessible engagement with government for Queenslanders, small and family business owners and other government agencies. We are responsible for driving the Queensland Government's priorities in customer service delivery, digital technology, and data that enables a transparent and efficient government.
   
   Come and live in Far North QLD for a balanced and relaxed lifestyle, where you can enjoy a fulfilling career while having time for leisure activities including the great outdoors.
   AO3 closes 23-Jan-2026

7. Operations Manager, Complaints, Department of Customer Services, Open Data and Small and Family Business Fixed Term Temporary Flexible full-time

   • Brisbane Inner City
   The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.
   AO7 closes 31-Jan-2026

8. Customer Service Advisor, Department of Customer Services, Open Data and Small and Family Business Fixed Term Temporary Part-time

   • North West Qld
   Are you customer focused and like to work as part of a supportve team?
   
   An excting opportunity is now available for a Customer Service Advisor to join the Northwest team at Cloncurry.
   
   Cloncurry is rural town in the Outback. It is situated 780kms west of Townsville. It is known as the Friendly Heart in the Great Northwest with rich mining, farming history & unique historical attractions. Living in the 'Curry' offers the opportunty to explore south to Birdsville (famous Birdsville races), north to Karumba (great fishing) and west to Mount Isa and the Northern Territory, plus many more local attractions not too far away, but great for camping weekends, rodeos and fishing. Cloncurry is host to the Cloncurry Stockman's Challenge, which is regarded as one of the greatest horse events in Australia. This region has so much to Offer and you will not be disappointed.
   AO3 closes 02-Feb-2026

9. Casual Driving Examiner/Customer Service Advisor (Cross-Channel), Transport and Main Roads Casual Non Standard Hours

   • Central West Qld
   Former Customer Services Branch - TMR
   This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
   
   The Department of Customer Services, Open Data and Small and Family Business (CDSB) is excited to welcome a Casual Driving Examiner/Customer Service Advisor (Cross-Channel) to join the team at the Longreach Customer Service Centre.
   AO3 closes 16-Jan-2026

10. Driving Examiner, Department of Customer Services, Open Data and Small and Family Business Permanent Full-time

    • Wide Bay
    This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.
    
    We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in Kingaroy in a permanent capacity
    AO3 closes 19-Jan-2026

11. Customer Support Consultant, Public Trust Office Fixed Term Temporary Flexible-full-time,Flexible-part-time

    • Flexible
    A Customer Support Consultant is responsible for assessing and fulfilling financial management customer needs by applying knowledge, empathy, and professionalism. As the direct point of contact for customers through inbound and outbound calls, you will resolve enquiries for, and make decisions with, customers who do not have the capacity to manage their own financial and legal affairs. Most of this role’s time will be spent on telephone interactions with customers. Other tasks for financial administration customers are also required.
    AO3 closes 31-Jan-2026

12. Customer Support Officer, Department of Customer Services, Open Data and Small and Family Business Permanent Flexible full-time

    • Brisbane Inner City
    At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering innovative, efficient government services and support.
    
    The QSS Customer Support team is the first point of contact for Queensland Government employees, providing essential support across payroll, recruitment, finance, telecommunications, and associated system applications. Operating in a high-volume service centre, our team is committed to delivering exceptional customer service through both phone and online channels.
    
    We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.
    AO3 closes 22-Sep-2026

13. Client Service Officer, Justice Fixed Term Temporary Flexible full-time

    • Brisbane Inner City
    As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity.
    Flexible work arrangements are available, however given operational requirements of this role, some flexible work options may be limited.
    This continuous applicant pool is open for candidates interested in employment opportunities as a temporary Client Services Officer to fill vacancies due to permanent staff on leave, higher duties or secondment.
    Applications will be reviewed and considered when vacancies are identified. The submission of an application to this applicant pool does not guarantee an offer of employment.
    AO3 closes 31-Dec-2040

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