This is an outstanding opportunity for an experienced customer service professional to take on a challenging and rewarding role. As the Peer Coach (Customer Service) you will support the delivery of high quality services to clients by providing job coaching to LAQ’s Customer Service Officers/Client Information Officers. Both Customer Service Officers/Client Information Officers attend the front counters and help people identify their legal problems, explain their legal rights and responsibilities and provide information about how to apply for a grant of legal aid. They also assess whether people need further legal help and can organise for them to be booked in for legal advice with a lawyer.
You will be involved in the delivery of training to Customer Service Officers/Client Information Officers including their initial training program and an ongoing program of training and development.
AO4
closes 01-Jul-2022
This is an outstanding opportunity for an administrative officer to take on a position in a team that helps vulnerable and disadvantaged Queenslanders secure grants of aid for legal representation. As an administrative officer, you will be responsible for data entry, preparation of correspondence, mail and filing.
*This position is to be filled by an Aboriginal and/or Torres Strait Islander*
AO2
closes Ongoing
This is an outstanding opportunity for a legal professional to take on a position delivering high quality criminal law services to vulnerable and disadvantaged people. Legal Aid Queensland is the state’s largest criminal law defence practice, employing some of Queensland’s leading criminal defence lawyers. Legal Aid Queensland represents children and adults charged with criminal offences before all courts in Queensland. From magistrates court duty lawyer services to complex trials and appeal cases in the higher courts, we protect people’s rights and play an integral role in the state’s criminal justice system.
As a lawyer, you will prepare cases, advocate for your clients and provide advice about criminal law matters. You will have the chance to expand on your experience by undertaking interesting and varied casework in a wide range of criminal law and related matters.
PO4
closes 04-Jul-2022
This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people.
In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file in the areas of Family, Crime and/or Civil law including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry; transcribing; searches and scheduling appointments. You will also prepare spreadsheets, maintain equipment and supplies, collect and distribute mail and pay accounts.
AO3
closes Ongoing
This is an outstanding opportunity for an experienced employee relations professional to take on a position in the People Services team. The area is responsible for employee relations, policies and procedures, payroll and establishment management, analysis and reporting, rehabilitation, work health and safety and recruitment administration. This team contributes to achieving the workforce plan objectives of attraction, retention and providing a safe workplace.
As the specialist consultant, you will be the organisation’s expert in employee relations. You will provide advice, case management, advocacy, and policy and procedure development. You will be working closely with internal and external stakeholders including the Office of Industrial Relations, Crown Law and the Together Union.
AO7
closes 07-Jul-2022
This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people. In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry; transcribing; searches and scheduling appointments. You will also prepare spreadsheets, look after office supplies and equipment, collect and distribute mail and pay accounts.
AO3
closes Ongoing
This is an outstanding opportunity for a legal professional to take on a position delivering high-quality family law services to vulnerable and disadvantaged Queenslanders. Legal Aid Queensland plays an important role in the state’s justice system, and the Child Protection Team is a specialist team that provides responsive, targeted and child-focused legal information, advice and representation, and referrals to appropriate services. The team specialises in legal service delivery, provision of training and policy advocacy in child protection, as well as providing legal services in domestic and family violence, family law and other related matters.
As a lawyer, you will represent the interests of legally aided clients and prepare cases and advocate for children and families in child protection and related matters.
PO4
closes 01-Jul-2022
This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people. In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments. You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts.
AO3
closes 04-Jul-2022
This is an outstanding opportunity for a legal professional to take on a position delivering high-quality domestic and family violence and related legal services to vulnerable and disadvantaged Queenslanders. You will be part of a specialist and multi-disciplinary services in domestic and family violence and related matters, specialising in a holistic and socially inclusive service delivery model.
As a lawyer, you will represent the interests of legally aided clients and prepare cases and advocate in domestic and family violence and related matters. You will liaise and maintain relationships with key stakeholders to improve service delivery for clients and you will also have the opportunity to contribute to the development and delivery of training, policy developments and law reform issues. The work is challenging and complex but rewarding.
PO3
closes 11-Jul-2022
This is an outstanding opportunity for a customer service professional to take on a demanding and rewarding role in a state-wide in-bound call centre. Established in 1997, Legal Aid Queensland’s Client Information Services plays an important role in our state’s justice system, providing more than 145,000 people each year with free legal information and referrals to other services.
As a client information officer, you will help people identify their legal problems, explain their legal rights and responsibilities, and provide information about how to apply for a grant of legal aid. You will also assess whether people need further legal help and organise for them to be booked in for legal advice with a lawyer.
AO3
closes Ongoing
